Practice Salesforce ADM-201 Exam Online, ADM-201 Latest Test Questions

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Salesforce ADM-201 Certification Exam is an ideal choice for individuals who want to advance their careers in Salesforce administration. It helps professionals gain a competitive edge in the job market and demonstrates their commitment to excellence in Salesforce administration. Salesforce Certified Administrator certification also provides a pathway to higher-level Salesforce certifications, such as the Salesforce Certified Advanced Administrator.

Domain 10: Process/Workflow Automation (8%)

This domain entails such skills as defining the relevant automation solution on the basis of the workflow capabilities depending on a scenario as well as explaining the use cases and capacities for the approval process.

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Salesforce Certified Administrator Sample Questions (Q106-Q111):

NEW QUESTION # 106
A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets. However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?

Answer: D

Explanation:
The "Minimum Access - Salesforce" profile is a very restrictive standard profile designed to provide no access by default, adhering to the principle of least privilege. One of the specific permissions that is not included in this profile is the Lightning Experience User permission. Without this system permission, users will be defaulted to the Salesforce Classic interface (or potentially blocked from any UI if no other access is granted). To resolve this, the Platform Administrator should either edit the custom profile or, preferably, create a Permission Set that includes the "Lightning Experience User" checkbox and assign it to the affected users. This "unlocks" the modern Lightning interface for them. Options B and C relate to the design of specific pages, but they are irrelevant if the user isn't even allowed to enter the Lightning environment. Option A refers to a different feature set entirely and does not address basic UI access.


NEW QUESTION # 107
When are data validation rules executed?

Answer: A,B,C


NEW QUESTION # 108
A custom field is made Read only from the Field level security and Required from Page layout. The Field will be:

Answer: B


NEW QUESTION # 109
Agentforce is escalating cases to the support team, but the support team complains they have no context and have to ask the customer to repeat everything. Which configuration issue is the most likely cause of this issue?

Answer: C

Explanation:
When an AI agent like Agentforce transfers a conversation to a human support representative, the goal is a
"warm handoff" where the rep can see exactly what the customer and the AI discussed. If reps are complaining about a lack of context, the most common administrative cause is that the Conversation History component (or Agent History component) has not been added to the Case Lightning Record Page. Without this component on their page layout, the rep sees the newly assigned case but cannot see the transcript of the preceding chat session. To resolve this, the Platform Administrator should use the Lightning App Builder to add the relevant history component to the Case page used by the support team. Option D is less likely if escalation is working but context is missing. Option A would prevent users from using Agentforce features but wouldn't specifically hide the transcript of a finished AI interaction. Ensuring the UI includes the conversation history is critical for maintaining high customer satisfaction during handoffs.


NEW QUESTION # 110
What can a Task do that an Email Alert Cannot do? Choose 2 answers.

Answer: A,C


NEW QUESTION # 111
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